Concierge Services
Shipping & Returns
Humari koshish hai ke aapka ORIC experience pehle click se lekar pehli spray tak behtareen ho. Below you will find everything you need to know about our delivery and return protocols.
Nationwide Delivery
Fast & secure shipping across Pakistan via premium courier partners.
Express Dispatch
Orders placed before 2 PM are dispatched the very same day.
Secure Packaging
Glass bottles are safely nested in luxury, impact-resistant packaging.
Delivery Timelines
Once your order is confirmed, our packaging team prepares your fragrance with the utmost care. We partner with Pakistan's most reliable courier services to ensure your bottle arrives in pristine condition.
- Karachi (Local)Standard Delivery: 1 - 2 Business Days.
- Rest of PakistanStandard Delivery: 3 - 5 Business Days.
* Delivery delays may occasionally occur due to public holidays, extreme weather, or courier logistics beyond our control.
Shipping Charges
The Golden Standard Perk:
Enjoy FREE Shipping nationwide on all orders above PKR 4,000.
For orders below PKR 4,000, a flat standard shipping rate of PKR 200 applies nationwide. This nominal fee ensures your delicate glass bottles are handled through our premium, secure courier tier.
Returns & Exchanges
Due to the intimate and hygienic nature of perfumes, we adhere to a strict return policy to guarantee that every customer receives a completely untouched, authentic product.
Conditions for Return:
- Returns are only accepted within 7 days of delivery.
- The perfume bottle and box must be unopened, sealed in its original cellophane wrapper, and in pristine condition.
- Used or sprayed perfumes cannot be returned or exchanged under any circumstances.
- The Discovery Set is a final sale item and is non-refundable.
Damaged or Incorrect Items
Agar aapko parcel damaged condition mein mile ya ghalat item receive ho, please contact our concierge team via WhatsApp (0370-1234667) within 24 hours of delivery with photographic evidence. Hum usey foran replace karenge.